Effective Date: 1 September 2025
1. Introduction
A-Team EdVentures (“we,” “us,” “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our services, website, or participate in our programs in Hong Kong and Mainland China.
By providing your data to us, you agree to the practices described in this policy.
2. Laws We Comply With
We handle your data in compliance with:
- Hong Kong: The Personal Data (Privacy) Ordinance (Cap. 486) (“PDPO”).
- Mainland China: The Personal Information Protection Law (“PIPL”).
3. What Information We Collect
We may collect:
- Identification & Contact Info: Name, date of birth, ID/Passport number, email, phone number, address, and emergency contact details.
- Health Information: Allergies, medical conditions, and dietary restrictions. This sensitive data is collected with your explicit consent for your safety.
- Financial Info: Payment details (processed by secure third parties).
- Technical Data: IP address, browser type, and usage data from our website (via cookies).
- Photos/Videos: For promotional use only with your separate, explicit consent.
4. How We Use Your Information
We use your data to:
- Process your bookings and payments.
- Plan and safely execute our outdoor education programs.
- Communicate with you about your bookings and programs.
- Provide customer support.
- Send marketing communications (only with your opt-in consent).
- Ensure the safety and security of all participants.
- Fulfill our legal obligations.
5. Legal Basis for Processing (PIPL)
We process your data based on:
- Your consent (e.g., for marketing or photos).
- The necessity to fulfill our contract with you (e.g., running the program you booked).
- The necessity to protect your vital interests (e.g., in a medical emergency).
- The necessity to comply with laws.
6. Who We Share Your Data With
We may share your information with:
- Our Instructors & Staff: To ensure safe program delivery.
- Emergency Services: In case of an emergency.
- Third-Party Vendors: Payment processors, IT, and cloud service providers under strict confidentiality agreements.
- Government Authorities: Where required by law.
7. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or to comply with legal and regulatory requirements.
8. Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, or destruction.
9. Contact Us
For any questions or requests regarding your data, please contact our Data Protection Officer:
Email: info@ateamedventures.com
Address: Suite 3319-20, 33/F, Hing Wai Centre, 7 Tin Wan Praya Road, Aberdeen, Hong Kong.
10. Changes to This Policy
We may update this policy. Changes will be posted on our website with an updated effective date. We encourage you to review it periodically.